Privacy Policy

Effective May 15, 2025

Citrine Unlimited LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use CitrineUnlimited.com (the "Site"), participate in our coaching programs, events, retreats, or interact with us in any other way.

By using this Site or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address.

• Account Details: Username, password, membership level, and profile preferences.

• Payment Information: Credit/debit card details and billing address (processed securely via third-party payment processors).

• Survey & Feedback: Responses to surveys, testimonials, or feedback forms.

• Event Participation: Information related to retreat registration, coaching sessions, or workshops.

• Website Usage Data: IP address, browser type, referring website, pages visited, time on site, and cookies.

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2. How We Use Your Information

We use the information we collect to:

• Provide and manage our coaching services, events, and membership platforms

• Communicate with you about updates, offers, programs, and resources

• Process payments and send invoices or confirmations

• Personalize your experience and provide content tailored to your interests

• Improve our website, services, and customer experience

• Comply with legal obligations and enforce our terms

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3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted third-party service providers (e.g., payment processors, email marketing platforms, scheduling software)

• Event co-hosts or facilitators when relevant to your participation

• Law enforcement or regulators if required by law

All third parties we work with are required to uphold your privacy and data security.

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4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze usage, and deliver relevant content. You can adjust your cookie settings in your browser at any time.

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5. Your Choices & Rights

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing communications (unsubscribe links are included in all emails)

• Request a copy of your data or restrict certain uses

• Withdraw consent at any time, where applicable

To exercise these rights, please contact us at hello@citrineunlimited.com.

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6. Data Retention

We retain your data only as long as necessary to provide services, meet legal obligations, and maintain business records. When no longer needed, we securely delete or anonymize your information.

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7. Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and restricted access. While no system is 100% secure, we take data protection seriously and continuously update our practices.

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8. Children’s Privacy

Citrine Unlimited does not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us immediately.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing information.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of the Site after changes signifies your acceptance.

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11. Contact Us

For questions or concerns about this Privacy Policy or your data, contact:

Citrine Unlimited LLC
Email: hello@citrineunlimited.com
Website: www.CitrineUnlimited.com